Support · Protected access

TreadPlus Cloud.

Secure access for authorized distributors and service partners. Customers should request support files and download links from their authorized TreadPlus distributor or service partner.

Authorized resources

Protected files stay protected.

Software, vehicle databases, firmware and controlled technical resources can affect equipment configuration and service. Access is therefore provided through an authorized distributor or service-partner account—not a public download link.

01

Software

Authorized product software and approved updates for supported configurations.

02

Vehicle databases

Regional alignment-specification resources provided according to account access.

03

Firmware and tools

Protected device resources for authorized distributors and service partners.

04

Partner resources

Controlled technical material provided according to an authorized distributor or service-partner account.

Before applying an update

Match the resource to the exact system.

01

Identify

Record the model, serial number and current software version.

02

Verify

Confirm market, hardware configuration and update eligibility.

03

Protect

Back up settings or reports where the product workflow permits.

04

Escalate

Contact support before proceeding when instructions are unclear.

Public documents

Looking for a brochure or manual?

Published product documents do not require a Cloud account.

Open downloads